Privacy Policy.

To orchestrate a seamless bespoke journey, we collect specific personal data. This includes identity verification, flight manifests, and dietary preferences.

Unlike mass-market agencies, we do not monitor your browsing behavior for advertising. Our digital tracking is strictly limited to enhancing your on-site concierge experience.

Your health data is paramount to our Medical Concierge service. Any information regarding pre-existing conditions, oxygen saturation logs, or medication is stored in an isolated, encrypted environment.

Access is strictly limited to our Chief Medical Officer and the attending physician assigned to your journey. This data is permanently purged 30 days after your safe return, unless retention is requested for future travels.

Our reservation systems utilize AES-256 encryption. We partner with Stripe for payments, ensuring financial data never touches our raw servers.

We employ real-time threat detection to prevent unauthorized access to our member database.

You retain absolute control over your data. Upon request, we will provide a comprehensive export of your profile or execute a complete digital erasure.

To exercise these rights, contact our Data Officer directly at privacy@santiltravelagency.com.